CaptainSWA
28th January 2009, 00:15
PPRuNe is no longer promoting this service.
PPRuNe - Email Services (http://pprune.mail.everyone.net/email/scripts/loginuser.pl)
call100
28th January 2009, 00:42
Any reason? Is there an alternative?:)
PPRuNe Towers
28th January 2009, 00:51
Thousands of alternatives.
In this case PPRuNers are finding little or no backup or assistance available unless a paid subscription level service is taken out. There are also a growing and significant number of areas where these accounts seem to be blocked.
When it gets to the stage that they won't even respond to us chasing up on behalf of PPRuNers we have to strongly recommend you get a different account from another mail service provider.
Regards
Rob
Carrier
28th January 2009, 05:38
Thanks, Rob. I appreciate the thought behind the idea. Too bad it did not work out!
Some of the problems are mentioned in this thread: www.pprune.org/computer-internet-issues-troubleshooting/359588-what-s-wrong-pprune-email.html
Those of us who have been using PPRuNe email now have a major problem. All our contacts have our PPRuNe email address and are now unable to get through to us. I have already received a couple of telephone calls from people who asked why they were unable to send an email to me. Their emails kept getting bounced back.
Some emails may have got through but we are now unable to access our PPRuNe email accounts to collect them. As Mrs C and I have both been using PPRuNe email for our jobs this is causing a major inconvenience.
Those who have been inconvenienced in any way by Everyone.net, Inc. should file a complaint with the Better Business Bureau and ask for the BBB’s help with having incoming emails for the next six months forwarded from Everyone.net to a new email address. PPRuNe itself should also file a complaint to help us out. Here’s the contact info:
Complaints Department
Better Business Bureau of Silicon Valley
1112 S. Bascom Ave.
San Jose, CA 95128
USA
Tel: (408) 278-7400
Fax: (408) 278-7444
BBB: For Consumers (http://sanjose.bbb.org/Consumers.aspx)
Keef
28th January 2009, 11:16
I had a domain of my own registered with Everyone.net, all paid up etc.
E-mail stopped arriving at it, and I could get no response from them. A few days later, and 3 months before the registration expired, I got an e-mail that the domain had been "cancelled" and taken up by a cybersquatter but that if I paid them $250, they would release it to me provided I kept the hosting with them. I contacted Nominet, who sorted it - I got the domain back and hosted it elsewhere.
A year later, I got an e-mail from Everyone.net telling me how wonderful they are and how I should use their snazzy new e-mail and archiving service. Yeah, right.
My advice: not with a bargepole. If it's important, get a domain of your own and host it with a reliable firm - there are plenty of them around. E-mail everyone in your address book with the new address, and explain that your ISP has ceased to function. Don't sit and growl - that ain't going to fix it.
call100
28th January 2009, 11:28
Thousands of alternatives.
I know that.
I meant that PPrune would be recommending or using......
It seems not...
Thank you.
Carrier
30th January 2009, 17:52
I filed a complaint by email with the BBB. I also sent an airmail letter of complaint with attachments to the BBB. I twice emailed complaints to the following three email addresses at Everyone.net: feedback@<hidden> abuse@<hidden>, EmailCancellation@<hidden>
Today our PPRuNe email account started working again. There was no explanation or apology, just like last February.
To have the account twice “suspended” without notice or explanation in less than a year, plus the inability to send emails from various parts of the world, indicates that this service is unreliable. I will be making a change to another service. The ability to again receive emails through my PPRuNe email address merely serves as an opportunity to have an orderly transfer and to collect those emails that slip though during the change-over.
PPRuNe is not providing or suggesting an alternative. I can't say I am surprised after everyone's unpleasant experience with Everyone.net. What web based email services do readers suggest?
Keef
30th January 2009, 19:30
What web based email services do readers suggest?
I don't use web-based at all. What I have is, I think, better.
I have my own domain (£6 every two years). I have an account with a UK ISP who offers an authenticated SMTP server as well as POP mail. That means I can send via that ISP from wherever I happen to be connected to the internet (a normal SMTP server won't let you do that). There's also a webmail facility if I need it - I've used that about twice in five years, when I wanted to check mail while I was away without my laptop.
Works for me, as they say!
If you want something totally web-based, I'd go for Googlemail. It's free, and very widely used so not likely to disappear overnight.
Anne.Nonymous
30th January 2009, 19:49
Like Keef I also have a domain name but I host mine on my own server.
This allows me webmail access worldwide via the web but, more importantly for me, i have remote web access to my desktop as though i were sitting at it! I can open Excel, write letters in Word using my own templates.
I chose an ISP that gives a fixed IP address (free) which i found much better than using a Dynamic DNS service.
Finally, i have just installed Blackberry Enterprise so all my email - with attachments - catches me wherever I am for a mere £15 a month.
HWB
preduk
31st January 2009, 01:05
Go to name.com, buy a domain and you can enable googlemail on the account.
Means you can get your own personal email on a solid email client.