PDA

View Full Version : Customer service and a half!


BOAC
8th Jan 2009, 12:54
I will not invoke mod action by 'advertising' the company here, but will gladly do so if SD approves. PMs available if not.

My LCD monitor 'died' yesterday lunchtime. At 15:25 I ordered a replacement from the UK branch of a European 'discount company'. Not only was their on-line price the best, but at £4.99 for "next day if ordered before 16:00" I took a gamble and paid the £1 surcharge(!). It arrived at 10:30 today. All fine, and superb email 'updates' along the way.

Nice to see someone really trying:ok:

Saab Dastard
8th Jan 2009, 15:24
BOAC,

No problem in posting the company name or links to their website, as this is information. Good service deserves to be highlighted!

The only issue really is where someone self-promotes, overtly or (worse) covertly.

See the Computer / Internet Forum Guidelines sticky.

SD

BOAC
8th Jan 2009, 15:33
Ta SD, noted - Cdiscount.co.uk. So impressed I emailed them a 'complimentary'.