Morbid
5th May 2008, 10:43
Going spare with LH´s customer service / client attention...
Morbid and the future Mrs Morbid are off on Honeymoon shortly and need to question something with Lufthansa... now here is a simple and easy question regarding one of Europes biggest carriers:
How can I send an email to customer service regarding a pre exisiting booking?
(I know they´ve a thousand call center numbers but I´ve always found that on the day if you have it in writing it tends to be more effective and stops the ever so polite gate agent turning around and saying in the silky smooth voice "So sorry sir but you must have misunderstood our collegue in the call center")
To show that I´m not completly lazy, an internet search for "lufthansa email" brings up the following as the first result:
http://www.marginalrevolution.com/marginalrevolution/2006/07/does_lufthansa_.html
With the title stating:
BUT dont expect anything in response, not even an answer, and if you have the hours of patience to find lufthansa email, let the rest of the world know. ...
Not exactly the most helpful of pgaes or indeed effective LH marketing. :ugh:
Perhaps Big Airways should do the same and then they´ll have 0% bad feedback over T5...
Morbid and the future Mrs Morbid are off on Honeymoon shortly and need to question something with Lufthansa... now here is a simple and easy question regarding one of Europes biggest carriers:
How can I send an email to customer service regarding a pre exisiting booking?
(I know they´ve a thousand call center numbers but I´ve always found that on the day if you have it in writing it tends to be more effective and stops the ever so polite gate agent turning around and saying in the silky smooth voice "So sorry sir but you must have misunderstood our collegue in the call center")
To show that I´m not completly lazy, an internet search for "lufthansa email" brings up the following as the first result:
http://www.marginalrevolution.com/marginalrevolution/2006/07/does_lufthansa_.html
With the title stating:
BUT dont expect anything in response, not even an answer, and if you have the hours of patience to find lufthansa email, let the rest of the world know. ...
Not exactly the most helpful of pgaes or indeed effective LH marketing. :ugh:
Perhaps Big Airways should do the same and then they´ll have 0% bad feedback over T5...