Use of company frequencies

[CJ1234]

I am not a pilot, and have a horrifyingly obvious question...

When one contacts a company frequency, who's at the other end? And when is it necessary to use it? For example, is one obliged to contact them before arrival?


Sorry in advance:\

[groundhogbhx]

Company frequencies are used for contact with either the airlines ops or maintenance departments or the handling agents. Ops are called with enroute messages or other operational issues such as diversions (if you are close enough to talk to them about it) and maintenance for inflight tech problems.

It is nice when inbound flights call up the handling agents with eta's and special requests as not all messages sent are accurate, and some aren't sent at all. For all those crew that don't call up, and I'm sure most handling agents have one or two airlines that don't, don't start ranting and raving at us if it takes half an hour for wheelchair passengers to be collected when we didn't know about them or there is no one to meet you because the eta on the movement signal was seriously wrong.

[Pushing_Tin]

Do ops radio operators have to hold some form of RT licence?
If yes would an air operators RT licence cover the use of ops frequencies?

[groundhogbhx]

No, RT licenses aren't needed (well not in BHX anyway). Frequencies are monitored by the authorities and inappropriate use is brought to the companies attention and can lead to loss of the license to operate it. Most seem to have a very professional approach, but there are always exceptions :ugh: