SXB
25th Oct 2007, 22:17
I was on AF2653 from Kiev to Paris today and because of strike action taken by cabin crew our flight, a nearly full A318, only had 2 staff members in the cabin. My question being is there a minimum, legal, staffing requirement on each aircraft type ?
As a result of the industrial action our flight ran a reduced meal service, some locally sourced cold food which was inedible, certainly not the normal foie gras, fish, brie and roquefort and excellent dessert normally enjoyed in C class with AF.
The cabin crew on my flight were extremely busy for the whole duration of the flight and they have my thanks for agreeing these reduced staffing levels, I'm sure they could have refused to staff the flight if they'd wanted to, therefore leaving me in Kiev.
I've used AF a lot in the last year and despite previous bad experiences in the 90's I think today they are a top class airline, they have a first class network and very good CC. Their customer services on the ground could be improved be this is a criticism which could be aimed at any airline in Europe.
As a result of the industrial action our flight ran a reduced meal service, some locally sourced cold food which was inedible, certainly not the normal foie gras, fish, brie and roquefort and excellent dessert normally enjoyed in C class with AF.
The cabin crew on my flight were extremely busy for the whole duration of the flight and they have my thanks for agreeing these reduced staffing levels, I'm sure they could have refused to staff the flight if they'd wanted to, therefore leaving me in Kiev.
I've used AF a lot in the last year and despite previous bad experiences in the 90's I think today they are a top class airline, they have a first class network and very good CC. Their customer services on the ground could be improved be this is a criticism which could be aimed at any airline in Europe.