willby
20th Oct 2007, 16:46
Hi,
I am currently using Vista Home and "windows mail" to download my email. Windows Mail is Vista's version of OE which I used previously.
However, I now frequently get the error message detailed above and cannot connect to my mail server. I can connect to the server if I use a web browser and then go to my mail provider's website. I read on microsoft support that this problem has been known to occur using Norton or Mcafee mail virus scanners.
I use neither of these and instead use Avast. I have paused the mail scan in Avast but this does not solve the problem.The problem is not present permanently and will work ok some days but appears to be cropping up more frequently recently. Any information or advice will be most welcome and appreciated.
Willby
I am currently using Vista Home and "windows mail" to download my email. Windows Mail is Vista's version of OE which I used previously.
However, I now frequently get the error message detailed above and cannot connect to my mail server. I can connect to the server if I use a web browser and then go to my mail provider's website. I read on microsoft support that this problem has been known to occur using Norton or Mcafee mail virus scanners.
I use neither of these and instead use Avast. I have paused the mail scan in Avast but this does not solve the problem.The problem is not present permanently and will work ok some days but appears to be cropping up more frequently recently. Any information or advice will be most welcome and appreciated.
Willby