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View Full Version : IATA Issues ‘Last Call’ for Paper Tickets


PAXboy
28th Aug 2007, 14:33
They state that paper tickets now account for only 16% of those issued in a year. The IATA press release is at:
http://www.iata.org/pressroom/briefings/2007-08-27-01.htm

Geneva - The International Air Transport Association (IATA) today announced it has placed its final order for paper tickets. Some 16.5 million paper tickets were ordered from 7 specialised printers to supply the 60,000 accredited IATA travel agents in 162 markets around the world until 31 May 2008. From 1 June 2008, 100% of tickets issued through the IATA Billing and Settlement Plan (BSP) will be electronic.

“This is ‘last call’ for paper tickets,” said Giovanni Bisignani, IATA’s Director General and CEO. “It’s been 38 months since we launched the drive for 100% e-ticketing as part of IATA’s Simplifying the Business initiative. E-ticketing went from 16% in June 2004 to 84% today. And in just 278 more days the paper ticket will become a collector’s item.”

IATA’s settlement systems issue over 400 million tickets annually. With the volume of paper tickets now at 16% of the total and an approaching deadline for the elimination of paper, the final order of tickets was made. The order volume of 16.5 million took into account an estimate of current paper ticket stocks and estimated demand in order to ensure a robust supply of tickets to meet demand. Upon fulfilment of the final order, suppliers will decommission their ticket printing operations for IATA.

“We are changing an industry with tangible benefits for travellers, agents, airlines and the environment,” said Bisignani. “Consumers enjoy the convenience and flexibility of paperless travel. Agents have the opportunity to broaden the scope of their business and serve their customers remotely. The cost saving of US$9 for every e-ticket compared to a paper ticket adds up to US$3 billion in annual savings for the industry. And eliminating paper will save the equivalent of 50,000 mature trees each year. E-ticketing is a winning proposition for everyone.

er340790
28th Aug 2007, 17:09
Ha,ha,ha,ha...... be careful what you measure!

Print out the average airline electronic ticket itinerary and you usually get 4+ letter size pages of itinerary, payment, baggage info and endless contractual small print...... on our last trip to Europe with two airlines, two ferry bookings, 5 hotel bookings and car-hire booking, we filled an entire legal folder.

Would be nice to trust their systems enough just to make a note of the booking refs - BUT IT CAN AND DOES GO WRONG - so always take the full details.

Unless of course you are AMERICAN AIRLINES - then, despite confirmation number and full details, you can still deny the very existence of your customers' bookings whenever it suits you and charge them twice to fly.

PAXboy
28th Aug 2007, 21:12
er340790 you are right!:ugh: What they mean is that they and their members will no longer be paying for the 50,000 trees but we will each be paying for our own little tree. Consequently, this is as IATA say, "... a winning proposition for everyone."

When I made the post, I added "This is a press release, so the usual rules apply" but I then deleted it as I knew that we all know that a press release carries the fantasies of it's author ... :zzz:

When I print my E-tickets, I mark the print page dialogue box for Page One only, due to that ridiculous amount of small print, to which you refer. I do not read small print as I know that it is only there to ensure that - in any dispute - I will lose. Since things normally go OK, it does not matter and I can sign (analogue or digital) to accept the small print. One day, that will not be the case.

When travelling, I also carry an electronic copy of the tickets/documents on a USB memory stick.

Avman
28th Aug 2007, 21:24
Aah, the exciting nostalgic beauty of paper tickets. I've still got several hundred (dating back from 1963) to drool over one quiet Winter's day in my retirement. Yep, I'm a sad case.

Hartington
30th Aug 2007, 05:05
The tickets IATA are buying will be distributed via BSPs to Travel Agencies. Airlines can (and will) still purchase (and issue) paper tickets. The numbers will be very small in most cases but they will still exist because there are some cases where it is impossible to issue an ET.

As an example; the rules for an ET say that you cannot issue more than 16 flight coupons. Round the World tickets can extend to more than 16 coupons and where this happens a paper ticket will have to be issued.