View Full Version : Missing Attachments in Outlook
bonzaman
20th Aug 2007, 01:26
I have been sending photos attached as Jpeg files successfully for a long time.
Over the past few days I have had two reports that the files were not attached to the email when it was received.
My software is XP Pro SP2 with all updates and I am using Outlook. I know that one of the recepiants uses Outlook Express.
Any thoughts appreciated.
stickyb
20th Aug 2007, 04:41
First place to check is the sent items folder in outlook. Are the mail items correct in there?
bonzaman
20th Aug 2007, 04:47
Yes they are in the sent folders complete with attachments. I have also sent them to myself, I have two addresses, and they arrived complete with attachments
Get the 'recipient' to check Tools/Options/Security/Virus Protection?
bonzaman
20th Aug 2007, 22:39
Thanks BOAC, are you refering to the Download Images option, should this be unticked?
You referred to them as 'attachments'? That is what I was referring to. Next button up on IE6.
EDIT: Should be OE6!!:ugh:
bonzaman
21st Aug 2007, 22:22
Thanks BOAC for your input, however I am still a bit confused as to where you are indicating the change of settings. I assumed we were looking at Outlook Express but in your last you make referance to IE6.
Doh! What they call a 'brain fart'. I MEANT OE6. Sorry.