View Full Version : Laptop Updates
unclenelli
16th Jul 2007, 14:15
My laptop (Toshiba A100 running XP MCE2005) will no longer update windows from www.windowsupdate.com
When I try to open the page, the status bar (at the bottom of IE) says "website found: awaiting reply" then hangs
Even when I formatted the harddrive and reinstalled Windows from the recovery disk, it still won't update.
Anyone got any ideas?
DaveO'Leary
16th Jul 2007, 15:38
This site might help with info and update links..............
http://www.theeldergeek.com/index.htm
Check the options/info left of screen.
Could it be that you are running XP with service pack 1 installed.
Microsoft no longer offer any support or updates for SP1, so this could be the cause.
When you reinstalled XP from the recovery disk, there is a very good chance that it was the basic installation of XP without any of the service pack updates.
I think that you can download SP2 from the microsoft website.
unclenelli
16th Jul 2007, 16:49
It's not an SP2 issue - The Laptop was only baought in January 2007 and is running MCE2005 which is already SP2'd
It's the only site this happens with.
extreme P
16th Jul 2007, 17:23
Firewall blocking WGA installs?
unclenelli
18th Jul 2007, 20:02
Desktop uses same connection/Norton and is OK
What happens if you go to
http://www.update.microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us
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This might also be worth a go?
Check the 'hosts' file in xx:\windows\system23\drivers\etc
Comment out references to Microsoft using # at the beginning of the line (used a text editor) and save the changes. The update program might work.
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Have you checked the Windows firewall setting as well?
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Check the active x settings?
Lancelot37
18th Jul 2007, 21:28
Go to Microsoft on line support. They will sort it out.
Did a great job for me last week. You deal one to one with a techie via email.
IT's FREE