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BOAC
9th Mar 2007, 16:22
Anyone else having 'difficulties'?

Only access to email is via mail2web, and the onetel web site appears to be down.

Keef
9th Mar 2007, 17:36
Sorry, can't check for you. I closed my OneTel account a couple of months ago.

BOAC
9th Mar 2007, 18:38
Ta. Nasty suspicious me wonders if it is the end for Onetel under Talktalk's banner.

AL1: Back up now.:ok:

bladewashout
10th Mar 2007, 14:08
I have dumped 4 one-tel accounts since they were taken over by Talk Talk.

Customer service is just awful: you can be on hold waiting for an operator for 10 mins then they just say 'nobody's available, leave a message, we'll get back to you in 48 hours', but then nobody calls you.

I've also been double billed but it took a month to actually get through to someone to correct it, about 20 emails and calls.

Their low cost *really* isn't worth the hassle (in my opinion!)

BW

NG708
11th Mar 2007, 23:05
Yes, all of a sudden can't access my email account or download it.

Anyone know anything?