frazhm
24th Feb 2007, 17:03
I have a HP5550 Deskjet, and since changing computers it has gone barmy!!
Whenever I attempt to print it pushes out a blank page. I have checked all the connections, it is connected via USB. When I request a test page it prints out a beautiful test page exactly as it should. I haver requested printing from a variety of programmes - just a blank page and no error messages!
I have been onto HP.com and loaded the latest drivers followed the installation meticulously- still blank page. I have yet to try the printer with an old parallel cable, I would be sorry to lose the USB connectivity.
With this problem, there is nothing remotely helpful on HP.com - ironically when I go onto the internet for suggestions there are loads of reviews telling what a good printer it was in the first place!!!
I am reluctant to replace it as it has been very good in the past.
So guys and gals what do you think?
Please remember I am a non-geek - keep it simple!!!
Whenever I attempt to print it pushes out a blank page. I have checked all the connections, it is connected via USB. When I request a test page it prints out a beautiful test page exactly as it should. I haver requested printing from a variety of programmes - just a blank page and no error messages!
I have been onto HP.com and loaded the latest drivers followed the installation meticulously- still blank page. I have yet to try the printer with an old parallel cable, I would be sorry to lose the USB connectivity.
With this problem, there is nothing remotely helpful on HP.com - ironically when I go onto the internet for suggestions there are loads of reviews telling what a good printer it was in the first place!!!
I am reluctant to replace it as it has been very good in the past.
So guys and gals what do you think?
Please remember I am a non-geek - keep it simple!!!