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SoftTop
18th Mar 2006, 14:49
OK, just spent the last hour or so (even roped in the eagle-eyed kids) and can't find the web check-in that gets a mention on their Q&A page. :confused:

If anyone has the secret of how to do this PLEASE impress me with your Sherlock Holmesian abilities.

There's also the little matter of their "internet support" that seems to be in stealth mode too.

TIA

ST:ok:

EI-CFC
18th Mar 2006, 15:29
Doesn't appear to have been opened yet - I guess possible teething troubles have delayed launch. Friends in I.T. tell me stories of these kinds of nightmares all the time!

SoftTop
18th Mar 2006, 15:48
Thanks for that. I did wonder right enough.

According to FR's own blurb it should have been available from the 16th along with other changes they were introducing.

I wonder, if it is a gremlin, whether that explains the lack of internet help links as well.

Why did I expect it all to work seemlessly?:ouch:

I'll be seriously pi55ed off if I turn up in the lounge and find everybody else getting preferential boarding treatment because they found it and I didn't.:{

ST (still living in hope)

Jetdriver
18th Mar 2006, 17:43
Perhaps it is like finding the correct forum on PPRuNe ? ;)

Try asking here !

SoftTop
18th Mar 2006, 18:21
Fair cop guv.

It might even result in an .... errrmmm... result :)

ST

TightSlot
19th Mar 2006, 00:44
Hope so - you're in the right place now! :E

jack_essex
19th Mar 2006, 08:44
Ive heard the online check in won't start until March 20th, tomorrow. It was only the new baggage allowances and 1-90 boarding numbers which started on the 16th.

phil_2405
19th Mar 2006, 10:20
There is a section in the Ryanair 'Travel Questions' on web check-in

jack_essex
20th Mar 2006, 09:05
Ive heard the online check in won't start until March 20th, tomorrow. It was only the new baggage allowances and 1-90 boarding numbers which started on the 16th.

Just checked the Ryanair website and the online check in is all up and running like I said.

Lite
20th Mar 2006, 14:48
How drastically has Ryanair's boarding procedure changed from the old "preboard", "1-65" then "all others" policy that there used to be?

pjjc38
21st Mar 2006, 01:29
I cannot find any link to the Ryanair web check in on the Ryanair website despite claims on this thread that it is up and running!!

SoftTop
22nd Mar 2006, 13:19
Just back, so not really a help for me this time round, but it's at top right of the page in the blue banner.

Clicked through it all and it seems OK.

Maybe next time.

The comment about boarding by numbers, they split the load in two, on some flights. A couple of FR flights that left before ours didn't get split (1-90 and then the rest), but ours did.

There was no evidence on the flight back from Pisa that they had ground staff aware of the promised preferential boarding - mind you, there was no evidence of anyone having done on-line check-in.

ST

Departures Beckham
22nd Mar 2006, 16:05
The link to online check-in is now on the Ryanair homepage. One potentially expensive term to note:

Any passenger failing to present their printed Check N’Go boarding pass at airport security and the departure gate will be charged a boarding card reissue fee of €20/£13.50 per person.

So don't go losing that piece of paper (and check your printer works before you check-in online!). Additionally, if you change your mind about travelling with hand baggage only or your hand baggage exceeds the permitted weight/dimensions, then you'll have to check-in as usual and pay the above charge.

I guess that at least it's cheaper than replacing a lost traditional ticket though.

ragrag
23rd Mar 2006, 15:32
This is what I believe what will happen if you check-in online and your carry-on happens to weight 12 kg instead of 10 kg at the boarding gate:

If you are very lucky, they will let you onboard.

If you are lucky, they will re-issue you with a new boarding pass (that would be 20 EUR) and charge for checking the bag (that would be 7 EUR) and let you on.

In most cases, I guess that you would be denied boarding, all money paid will be lost and if you want to fly out on the next service, you would need to pay a new fare that certainly won't be very cheap as you book on the day of departure. That is what the T&Cs say. You can only hope that you can throw away 2 kgs of your carry-on in that case.

When they announced that they would increase the checked baggage allowance to 20 kg, I was already wondering where they will take all the money that they loose from not charing every kg of excess above 15 kg. Now I finally found out where this money will come from: cases like that one, some BP reissues and the per-bag charge.

Lite
24th Mar 2006, 15:43
The decision to board passengers as following;
1) Pre-boards
2) 1-90
3) All others

is simply monstruous, considering that in one swoop you will be allowing half of the aircraft to board all at once. Handling both easyJet & Ryanair flights, I much prefer easyJet's system of segregating passengers into smaller groups of 30, for better comfort for both the passengers & to make the job more manageable for the PSA.

MarkD
24th Mar 2006, 17:30
Lite

you're assuming people actually follow instructions. Very rarely have I seen queue jumpers turned back.

xxx5572
24th Mar 2006, 19:46
I am currently working at STN for easyjet product and since the introduction of the internet check in it has had mixed result, to be honest theres been no real difference at check in as yet but maybe might change as people become more aware but too many times the pax are sent back from security were the inet boarding pass is scanned and computer fails to read the barcode.

if the scanner failed to read the barcode on the boarding pass would ryanair then ask for the £13.50 for a new boarding pass however knowing ryanair probably a silly question.:D

Crusty Ol Cap'n
24th Mar 2006, 20:37
Check out todays Irish Times. ireland.com......Seems DAA staff are not accepting these passes for access to airside.:confused:

kms901
24th Mar 2006, 21:43
Didn't use the 1-90 thing @ Forli last night, usual scrum.

It was advertised as being in use at Ancona the day before, but irrelevant as the flight was cancelled at the advertised departure time, The ground staff and baggage handlers knew 30 mins earlier as they all conveniently disappeared. And then only one operating computer to rebook flights.

The outward flight some days earlier left in a hurry so no safety demonstration. Probably for the best as the cabin crews command of English was a bit marginal. and the flight deck announcements about 50% intelligible

When I finally arrived back at Stansted last night, the final CC announcement ended with,"and now,CC, we can all go home" The Chief Steward, whose IQ, height and age added together would not have been that high, spent some time standing on a box looking at leaks in an overhead locker saying "it's only condensation"

Could be worse. With BA upping the retirement age of its cabin crew to 65, God knows what the wagon dragons and aisle queens will be like !!!!