PDA

View Full Version : 787 cockpit will hav HUDs for both pilots


alert5
18th Aug 2005, 03:01
Mike Carriker, chief test pilot for the 787, said the 787 cockpit will be similar to the 777.

It will take no more than five days for a 777 pilot to become type-rated on the 787.

Boeing's big hopes for its 787 will rest in his hands (http://www.radarvector.com/2005/08/boeings-big-hopes-for-its-787-will.html)

16 blades
18th Aug 2005, 03:19
The question that must be asked is.......what are boeing going to do after they build the 797 and run out of numbers...........? And why did they start at '7' in the first place?

:E

16B

whattimedoweland
18th Aug 2005, 04:30
Maybe the B808:O .

WTDWL.

gas path
18th Aug 2005, 11:30
It will take no more than five days for a 777 pilot to become type-rated on the 787.

5 Days! 5 Days! bl00dy'ell it'll be about 9 weeks for us engineers:ooh: my goodness me we must be thick:( :ooh: :(

:E :E

barit1
18th Aug 2005, 13:20
There was a funny thread in "letters to the editor" of AW&ST about 20 years ago about aircraft designation - the system (or lack of it) in assigning the hieroglyphics.

One writer noted that all Boeing types had a "7" in the designation, going back to the 247, 307, B-17, KC-97, B-47, yada yada. Another said "Yes, but what about the 314, B-29, B-52?" etc.

Then another writer informed us that you could tell the number of engines on a Boeing jet by the designation: the 747 had four, the 737 had 3, and the 727 had 2. :oh: (Wow, I never knew that before...)

But still another writer then asked "OK, then HOW many engines does a 707 have?"

Gauteng Pilot
18th Aug 2005, 14:50
One writer noted that all Boeing types had a "7" in the designation, going back to the 247, 307, B-17, KC-97, B-47, yada yada. Another said "Yes, but what about the 314, B-29, B-52?" etc.

Well

B-29 9-2=7
B-52 5+2=7

314 3+4=7 the 1 is just for luck :p

Blowchowski
18th Aug 2005, 15:49
Manufacturing certificate issued to Boeing by the FAA is number .700

oldebloke
18th Aug 2005, 18:36
Little surprised at the installation of HUD in the 787.
HUD application today was for Non Prec' approaches and to assist in CAT3 approaches with non auto- land Types like the B727/737...The majority of landings today are by 'Fail-operational' auto pilot(what is one looking for but the centreline lights-to the gate)....Is the HUD simply to complement the AutoP'??
cheers:ok:

390cruise
18th Aug 2005, 20:18
Maybe ... Just Maybe...

The B707 had a a sweepback of 45 degrees and as we
all know the sine of 45 degrees is .707.

390

er340790
18th Aug 2005, 20:37
OK, B-36 anyone?

The African Dude
18th Aug 2005, 20:43
3+6=9. A sum of two numbers. 9 minus two equals 7. ???

PAXboy
18th Aug 2005, 22:00
Little surprised at the installation of HUD in the 787. A wild and cyncial guess ... most technological advances have already been made. "So let's give the pilots something they haven't had before?" As a marketing tool it goes along with the motor cars now being sold that can warn you if you stray across the nearside white line of a motor-way. It might not help when you need it but it might help sell the car in the first place.

This may also be said to equate to the idea that we can have shower cabinets and exercise rooms in the 787. The fact that we could have had them 30 years ago in the 707 is irrelevant, if it gains a bit more publicity for the machine.

Passing through LHR today, I saw a massive billboard for the 787 in the centre over the bus station that you could see whilst in the traffic jam. It was in the 'swooping blue line' paint scheme. This makes it look like a Dolphin whereas, when you see a plane white model - it looks like what it is - a logical development of the 777! BUT the key thing is to get the public thinking it is different and to get the pilots thinking it is going to be different. This a/c is as critical to Boeing as the 74 was and they are playing a very long and slow publicity game.

--------------------
"I tell you, we are here on Earth to fart around, and don't let anybody tell you any different." Kurt Vonnegut, Jr.

barit1
18th Aug 2005, 22:41
OK, what Boeing factory built the Magnesium Overcast, anyone?

Zeke
19th Aug 2005, 00:10
Something I got via e-mail a while back...dont hold your hopes on the 787.

Because of Boeing's massive layoffs and strategy of offloading design work to foreign design centers, the company has lost control of its engineering processes. The recent actions of the Boeing Company in its Commercial Airplane division are seriously jeopardizing the quality and safety of its airplanes.


OUR CREDENTIALS

Before we begin, we wish to establish our credentials. Since we are current Boeing employees, we obviously don't want to give information that can positively identify us.

This paper was composed by a group of aerospace design engineers with many years at the Boeing Company. We have been involved in several new airplane programs across a variety of functions and have intimate knowledge of the inner workings of Engineering at Boeing.

We are "in the trenches" every day, involved in the nuts-and-bolts business of designing airplanes. We have a unique and in-depth insider's view of the damage being sown at the Boeing Company by Phil Condit and his cohorts.


INTRODUCTION

During the past several years, Boeing Commercial Airplanes has been offloading its design engineering work to foreign "design centers". American engineers and technical designers are being laid off by the hundreds while Russian engineers are quietly hired at the Boeing Design Center in Moscow. Many of the Russian engineers are not nearly as experienced as the American engineers being laid off. Engineering layoffs have cut so deeply into Boeing's talent pool that knowledge has been irretrievably lost. And the layoffs continue.

Soon Boeing may reach (if it hasn't already) a "point of no return" where irreversible damage has been done to the company's ability to design and build safe airplanes, even with its so-called "risk-sharing partners".

Boeing's senior management has often stated that they are not willing to "bet the company" on another new airplane program as they famously did with the 747. They are pursuing a strategy of accumulating a network of "risk-sharing partners" so Boeing can concentrate on its core competency of "large scale systems integration."

We are willing to state that Boeing's management is "betting the company" on a misguided and ridiculous outsourcing plan that is gutting the company of its hard-won knowledge base and human assets. The safety and quality of Boeing airplanes is at jeopardy because of the foolhardy actions of Boeing's senior management, and even the hint of safety and quality issues with Boeing's airplanes can have disastrous results for its Commercial Airplane business.

The former executives of McDonnell-Douglas (which arguably as a company was, in the end, a complete failure in the design and manufacture of commercial aircraft) have taken control of Boeing and seem determined to gut the commercial airplane business - all in the name of "increasing shareholder value". Harry Stonecipher, John McDonnell and Mike Sears, along with Phil Condit and Alan Mulally are destroying what was very recently a vital, dominant American company. These men will probably enjoy massive short-term gains in the value of their stock options, but there is a price; the loss of the long-term viability of Boeing in the commercial aircraft business. We have to look back less than a decade to see where these men are leading Boeing - to the once glorious McDonnell-Douglas Commercial Aircraft division which has since faded into oblivion.

The design and manufacture of commercial aircraft has been a lucrative business for the United States for many decades. The aerospace business has consistently been the largest exporter in the United States economy. Boeing is willingly and recklessly giving this business away to its future foreign competitors.

It is time Boeing's practices become public knowledge.


SOME PERSPECTIVE

It is important to remember that Boeing's commercial aircraft business is a bit different from the standard manufacturing company. Boeing design airplanes - not washing machines, toasters or clock radios.

Every day, millions of people entrust their lives and the lives of their friends and family to the quality of Boeing airplanes. Every day, your and our husbands and wives, sons and daughters, fathers and mothers climb aboard a 727, 737, 747, 757, 767 or 777 with faith that experienced Boeing engineers did their job well. Although many airplane passengers pray to God for a safe flight, it is often Boeing engineers who, with their skill and knowledge, have the power to grant that prayer.

Currently, Boeing is making severe cuts in its design engineering staff. The cost savings probably look great on paper. But the real question is how do these cuts affect a company in which airplanes are designed? Airplanes - on which millions of people fly each year. Airplanes - to which we entrust our lives every time we fly. Airplanes - that can experience catastrophic failure due to engineering errors.

Due to their current strategy of off-loading design work to inexperienced engineers and laying off their own highly experienced employees, Boeing management has created an environment where these errors are much more likely to occur.

The most telling statement about the trend of engineering at Boeing is this statement, which is heard more and more often from fellow engineers: "After seeing how engineering is done here today, I'm afraid to fly on the next new Boeing airplane."


SOME FACTS ABOUT AIRPLANE DESIGN

It is obvious that an airplane, especially a large commercial aircraft, is a very complicated machine to design and build. What the general public does not understand is that, however difficult they think it is to design and build an airplane, their belief is not one-fiftieth as complicated as the reality.

It takes many years of experience to learn the intricacies of airplane design. Not only does an engineer need to understand how to design detail parts, assemblies and installations, but also where the parts are manufactured, how the parts are manufactured and how they are put together. Engineers are required to understand lead-times and scheduling to make sure drawings are released on time to support vendor requirements. The responsibilities of an engineer are immense.

In addition, engineers need to control the configuration of the airplane. The parts that go on an airplane depends on many factors:

1) The base model (737, 747, 757, 767, 777)

2) The derivative (737-700, 737-800, 737-900, 757-200, 757-300, 777-200ER, 777-300, 777-300ER, 777-200LR)

3) Standard options (Small cargo door, large cargo door, overwing exits, in-flight entertainment systems)

4) Customer-specific options (Seats, purser stations, the color of the carpet)

There are literally millions of possible configurations. Knowing which parts go on which airplanes is a very important part of an engineer's job.

The systems Boeing has implemented to control airplane configuration (as part of the DCAC/MRM effort) are immensely complex and constantly changing. There are many technical designers and engineers who spend large portions of their time just learning and understanding these systems. Most engineers only have a cursory knowledge of these systems and rely on local "experts". The problem is that these local "experts" are becoming fewer and farther between and their numbers are diminishing rapidly as layoffs continue.

Boeing is lucky that the FAA does not have an audit planned in the near future.


THE OFFLOADING OF BOEING'S DESIGN ENGINEERING

The key to Boeing's success has never been its plants, tools and buildings, but its superior engineering and its willingness to take calculated risks. Both of these assets are disappearing rapidly.

Although much emphasis has been put on such manufacturing concepts as "lean manufacturing" and "just-in-time inventory", it is important to realize that regardless of the efficiencies of the manufacturing process, an airplane or any product cannot succeed without quality engineering design. In the past, Boeing's elite engineering corps has met the challenge and produced the world's best commercial aircraft.

Currently, Boeing is rapidly pursuing a strategy of offloading engineering design work to overseas "design centers". This process began more than a decade ago with "design transfers" to the Japanese (Kawasaki, Mitsubishi and Fuji Heavy Industries). It continues today at a more rapid and frightening pace.

BOEING DESIGN CENTER - MOSCOW

Currently, the fastest growing off-load "design center" is located in Moscow, Russia. There are around 350 engineers employed at this center. They are designing primary and secondary structures, interiors, floors and other systems.

There appears to be a common misconception that Russia is a land of promise where the streets are paved with PhD aerospace engineers begging for jobs. The belief is that not only do these brilliant engineers have doctorates, but they have decades of top-notch aircraft design experience. In addition, they are willing to work for 20 to 25% of the pay that American engineers receive. How can Boeing lose?

The reality is that BDC Moscow is manned with few experienced engineers and many, many greenhorns - inexperienced engineers who have graduated within the past few years. Boeing engineers are being pressured to off-load design work to Moscow - to these legions of inexperienced engineers.

Even if we assume that all of the Russian engineers have PhDs and are experienced, ask yourself the following questions:

1) How and where did they gain aircraft design experience? On what new Russian airplane programs have they cut their teeth in the past 10-15 years?

2) How do Russian commercial aircraft compare to the quality, efficiency and safety of Boeing\'s airplanes?

3) Which leads to the final question: Based on Russian commercial aviation history, do we really want to fly a commercial airplane designed by Russian engineers?

The Russian engineers have to be given some credit. They are nice guys, likeable and smart with relevant college degrees, but they lack several important traits:

1) Experience designing airplanes.

2) The ability to speak English well enough to have an in-depth technical conversation.

3) The ability to take initiative and to come up with creative solutions.

This final point is an important one. Decades of communist rule have apparently made it difficult for some Russians to make decisions. They want to be told what to do, down to the most minute detail.

Designing a new airplane with the Russians is like working with a bunch of new college hires - except these new hires don\'t speak English very well - if at all! Are there any volunteers for who wants to fly on their class project?

All that seems to matter to Boeing\'s senior management is that Russian engineers are significantly cheaper than American ones. It is important to note that although the Russians are cheaper, a number of significant inefficiencies are introduced:

1) The language barrier

a. It is difficult enough discussing technical issues with an American engineer, let alone with a Russian who has only taken 3 months of English classes.

2) Time zones

a. The only way to communicate with BDC Moscow is via e-mail, conference calls and video conferences. The problem is that there is only a 1 or 2 hour window of opportunity to hold conference calls or video conferences.

b. Because of the brevity and ineffectiveness of conference calls, Boeing engineers waste hours and even days trying to resolve issues via e-mail - when it would only take 10 minutes to walk to the next cube to explain to Phil what needs to be done.

3) Physical distance

a. Documents take days to reach Moscow. Once again, if the work was done within Boeing, it would only take 10 minutes to walk to Harry\'s desk and drop off the document.

b. CATIA models need to be transferred to Russia in a process that takes hours. If the work was done locally, a model could be transferred almost instantaneously.

Out-sourcing has made a complicated process exponentially more complicated. In the engineering world, complicated processes are known to produce one thing consistently - errors.

The initial results on the quality of work from BDC are frightening. Much of their work on recent programs has had to be completely re-done. Changes that were supposed to be made aren\'t made properly, and changes that shouldn\'t have been made are widespread. Luckily, (until recently) there have been enough experienced Boeing engineers to catch these errors. This is no longer the case after the last painful round of layoffs. It is only a matter of time before a potentially dangerous error slips by.

Yet another concern is that the majority of Russian engineers working at the Boeing Design Center in Moscow are contract (temporary) employees who are overseen by a much smaller number of Boeing direct employees. What keeps these engineers from remaining loyal to Boeing? There is a very real threat that Boeing will face a situation in the near future where their domestic (American) talent has been ravaged and the Russian engineers move on to other opportunities (such as contracting overseas for much higher salaries or within Moscow at Airbus\' newly opened Moscow Design Center).

Is it really a wise business decision to hand over proprietary knowledge to foreign engineers or even worse, foreign contract engineers? Common sense would say no. Phil and Harry seem to think that this is the way to "increase shareholder value".

We think that they are destroying the company.

Airbus in Moscow (and Puget Sound?)

It wouldn\'t be fair to omit the fact that Airbus has also opened a Design Center in Moscow. However, the main difference between Airbus and Boeing is that Airbus is smart and doesn\'t intend to have the Russians do primary systems and structures design, instead limiting them to interiors work. Airbus isn\'t willing to give away the "crown jewels".

In fact, there is a large contingent of Boeing engineers who would welcome the opening of an Airbus Design Center in the Puget Sound region. What better way for Airbus to "stick it to Boeing" than to open a Design Center in Boeing\'s back yard and poach a large number of highly talented aerospace engineers who would willingly jump ship?

Many of us would be sorely tempted to work at the Airbus Design Center - Seattle. At least with Airbus, we would be working for management that makes rational long-term business decisions.

BOEING\'S "CORE COMPETENCY": LARGE-SCALE SYSTEMS INTEGRATION

Boeing has stated that they want to concentrate on their "core competency", which Phil Condit says is "large-scale systems integration".

Integration takes place at the individual engineer level, which is where Boeing is cutting. The front-line engineer is where the rubber meets the road, but Boeing has made it clear that engineers are merely "costs" to the company, not assets.

The relevant questions to ask here are:

How can Boeing hope to successfully be a "large-scale systems integrator" if they don\'t have enough experienced, qualified engineers to do the integration?
If Boeing\'s engineers no longer understand the technical aspects of the airplane\'s design and manufacturability, how can they integrate?
At What Point Do Boeing\'s Suppliers Decide They No Longer Need Boeing?

We have heard that Phil Condit\'s perfect vision for Boeing is where all of the design and manufacturing work is offloaded. Meanwhile, Boeing (consisting of Phil and his secretary) sits in a penthouse office in Chicago at the top of the pyramid and collects a fat profit margin, thus "enhancing shareholder value". As comic as this may seem, it is probably not far from the truth.

Boeing is throwing away thousands of irreplaceable engineers while giving away to its vendors knowledge based on decades of empirical data from Boeing\'s countless tests and studies. This knowledge, both in the Design Manuals and in the engineers\' heads is Boeing\'s competitive advantage.

Boeing is training and arming its future competitors.

The Boeing vision is that eventually the "partners" will design and manufacture body sections, already "stuffed" with the required systems (electrical wire bundles, hydraulics systems, insulation, etc). All of these activities would be coordinated and "integrated" by a small staff of Boeing engineers. The body sections would then be shipped to Everett (or Wichita or Long Beach or Fort Worth), where a small group of Boeing assembly workers would button the sections together.

In all honesty, does this deserve the lion\'s share of the profits? How much better can the Japanese complete this function in Japan?

At what point do Boeing\'s suppliers decide that they no longer need Boeing?

JAI (consisting of Mitsubishi, Kawasaki and Fuji Heavy Industries) is more than capable to do the manufacturing. In addition, they can do the stress analysis and design work. Boeing has spent the last 10 years handing over their computer "templates" for stress analysis - along with books containing all of Boeing\'s hard-won knowledge of fatigue analysis, structural damage tolerance and corrosion prevention, which was accumulated over decades of testing and in-service experience.

If JAI is capable of doing both the design and manufacturing of airplane structural components, Rolls Royce, Pratt and Whitney and GE provide the engines, Rockwell-Collins provides the avionics and interior components are BFE (Buyer Furnished Equipment), what does Boeing bring to the table? Boeing\'s doing the easy part! Why would these companies allow Boeing to sit at the top of the pyramid and take the fattest profits? (Hint: The answer isn\'t "Boeing\'s core competency of large-scale systems integration".)


EMPLOYEE MORALE

How can current employee morale, especially among Boeing engineers, be described? There is no hyperbole too outlandish to describe how low morale has fallen.

There is a strong adversarial feeling that has developed among engineers against management - especially upper management. Engineers believe that management would like nothing more than to eliminate the entire Boeing engineering department. Perhaps they\'re right.

There is a pervasive feeling of doom and fatalism. Engineers believe that there is no future for them at Boeing. The engineers with 20 or more years at Boeing are stoically waiting for that golden day when they will retire and wash their hands of the mess that Phil Condit and Harry Stonecipher have created.

It is frightening to see how few experienced engineers are left in the company. When the company is forced to bring in contractors to do high-level design work, it is indicative of a major problem. There are not enough people left to do even a small development program. How will Boeing handle the 787?

In addition, Boeing is handing out WARN notices to direct employees while these same employees are surrounded by on-site Russian and Japanese engineers!


PERFORMANCE MANAGEMENT

One of Boeing\'s criteria in its "Performance Management" is to measure how front-line management and lead engineers are offloading work to Moscow. The more work the lead engineers and managers are willing to offload and the bigger the smile on their faces as they do so, the more likely they will not be laid-off but will be promoted and given raises.

Can you imagine it - having your career depend on how willing you are to give your job away and to train your replacement in the process? Even if you are cheerful in supporting the offloading of engineering work, your reward may still be a WARN notice. How\'s that for a morale-builder? How\'s that for an environment in which airplanes are designed?


THE 787 AND FUTURE AIRPLANE PROGRAMS

It can arguably be stated that Boeing has cut their engineering staff so deeply that they do not have enough remaining talent to tackle a new airplane program.

It is well-known that Boeing\'s engineering staff is greying. Many of the engineers are within 10-15 years of retirement age - and most of those are counting the years, months, days, hours and minutes until that magical time. Trust us when we say that there has already been a huge loss of "tribal knowledge" that can never be recovered. In 5-10 years, when these greying engineers begin to retire, the resulting knowledge loss may well prove fatal to Boeing Commercial Airplanes.

Boeing is rapidly approaching, if they have not already passed, the "Point of No Return". The layoffs have been so deep that knowledge and engineering ability has been irrecoverably lost.


THE EFFECT OF DEVELOPMENT COST ON PRODUCT QUALITY

There were a series of lessons supposedly learned from the fantastic success of the 777 airplane program. A tremendous amount of money was spent developing this airplane, much of it on trail-blazing new techniques such as:


Concurrent Product Design
Digital Pre-Assembly/Mockup
Co-location of personnel (i.e. designers, stress analysts, manufacturing engineers)
Integration of customers into the design process

This "front-loading" of cost, where money was spent on the engineering/ development of the airplane, paid off spectacularly. The rework in the factory dropped precipitously, saving millions in ongoing manufacturing costs. The number of rejection tags dropped by over 50%. The factory said that building the 777 was like putting together Tinker Toys.

Today, the 777 is one of Boeing\'s two best-selling airplanes.

However, now Harry Stonecipher and John McDonnell want to cut development costs on the 787 to 40% of 777 levels. Do they expect to get an airplane of similar quality to the 777 for that price?

Engineers are already forced to make unpleasant compromises with their design because of the shocking scarcity of resources - compromises that threaten the quality, safety and performance of the airplane.

We believe that Boeing Commercial Airplanes is headed down the same path as McDonnell-Douglas. Tight-fisted executives dole out miserly portions of budget to "save money" and "increase shareholder value". What they end up with are inferior products that fail in the marketplace.

If proof is required, ask yourself: "What is left of McDonnell-Douglas\' commercial aircraft business?"

The 717

Isn\'t that proof enough of where Boeing is being led?

Are we willing to entrust the future of Boeing\'s Commercial Aircraft business to the same people who destroyed McDonnell-Douglas?


CONCLUSION

The Boeing Company is headed down a dark and dangerous path. It is heading down this path at a reckless pace with little regard to long-term consequences. High-level executives are making decisions that, on paper, may look promising, but are in truth destroying the company. The safety and quality of Boeing airplanes is at jeopardy because of the foolhardy actions of Boeing\'s senior management.

There has been little discussion about this in the media. Perhaps this story is not newsworthy. However, everyone with whom we have spoken has been...let\'s say "shocked" (although that does not do it justice)...when told of what is going on. We am not prone to exaggeration. We are engineers. We live and breathe logic and facts. We are witnessing first-hand the destructive effects of Phil Condit\'s "Vision 2016". There may not be a Boeing Commercial Aircraft Company in 2016 because of Phil Condit."

The African Dude
19th Aug 2005, 07:37
The recent actions of the Boeing Company in its Commercial Airplane division are seriously jeopardizing the quality and safety of its airplanes. That's quite a statement... and I don't see much in the above paper in the way of fact - just seems like the opinion of some people on the Russian input to Boeing design.

And another thing... just because it says "We are a group of Boeing Engineers" at the top.. doesn't make it the truth.
The Russian engineers have to be given some credit. They are nice guys, likeable and smart with relevant college degrees, but they lack several important traits:
1) Experience designing airplanes.
2) The ability to speak English well enough to have an in-depth technical conversation.
3) The ability to take initiative and to come up with creative solutions. Any Russian Engineers care to comment? Not normally being one for Political Correctness, I think this is a bit generalistic. And there are clear standards for design drawings which negate the need for English in some areas anyway.. regardless, point (3) is tremendously insulting.

Ok, I know I've taken the bait a bit here, but it rather sounds like propoganda e-mail written by somebody who just doesn't like Russians! Maybe a group of US Boeing ex-Engineers which lost their jobs to these Russians...?

Flight Safety
19th Aug 2005, 15:50
It seems pretty clear to me the authors of the article posted by Zeek are Boeing engineers concerned about their jobs. However I think they raise some valid points that ask the most important strategic questions when any company considers outsourcing. I've been involved in some outsourcing projects, and the important strategic questions are these (since we already know the primary driver of outsourcing is cost reduction in the world wide marketplace, I'll only focus on the corporation's strategic questions, which I think are raised by the Boeing engineers):

What are the company's core competencies? (this can be a surprisingly difficult question to answer, because you MUST understand what processes and personnel make your company uniquely what it is)
What processes can you safely outsource, that will not hurt your company's competitive advantage? (again this can be a hard question to answer, unless you understand EXACTLY what your company does better than your competitors)
What will the long turn effects be for your company if you outsource a given process? (again a very difficult question to answer, unless you understand EXACTLY how to answer the first 2 questions).

The above questions assume that you (as a C-level manager) understand that lower level processes can be safely outsourced, and a number of administrative processes can be safely outsourced without causing strategic damage to your company.

Dell Computers found out that outsourcing their customer service to India didn't work as well as they had hoped. Does Dell's customer service processes constitute a strategic part of the company? I think they do, since one of the main reasons many people buy Dell computers (besides the good quality) is because of their reputation for providing excellent support for their products. The most recent customer satisfaction surveys show that the damage done to Dell's once highly regarded customer service has not been corrected yet, since these surveys (done just this month) still show that Dell is "average" at customer service instead of "superior" as it once was.

There a lot of other recent business cases that illustrate that not too many C-level managers seem to be able to accurately answer the 3 questions above.

For Boeing, how important are their engineering departments to the overall success of the company? Is basic aircraft design engineering strategically important to this company? Well, does the design engineering of a Boeing airliner create certain product attributes that are perceived by Boeing customers as making their airliners superior? Does Boeing design engineering create airliners that perform better than other airliners? If the answer is "yes" to these questions, that what does it take to sustain this level of performance from the design engineering processes in the long term? Is it important to sustain a company competitive advantage by continuing a high level of performance from this group of employees and their processes, and will outsourcing harm this effort in any way?

Again, I think the disgruntled engineers have raised some interesting questions about outsourcing at Boeing.

Zeke
19th Aug 2005, 16:05
The African Dude,

To put things in perspective, can you think of a russsian civil aircraft that is composite ? The 787 is going to have a composite fuselage.

What experience can a "new hire" design engineer bring to the table ?

From my point of view, seeing how most "contract" people are employeed on contract baisis between boeing an airbus, and that most people are still at airbus doing A380/A350, Eurocopter, Eurofighter, A400M, Meteor, Galileo, and Ariane work does not leave a lot of slack for Boeing to get people for the 787, espically if they want to do design at 20%+ costs levels lower than the 777 and the US$ is weak compared to the Euro.

Good luck to Boeing, hope they succeed, from my point of view the email is closer to the truth than what Boeing would like to admit at corporate level, it would effect sales and the share price if people knew the actual exposure.

:ok:

The African Dude
19th Aug 2005, 17:52
Zeke,

I agree with you - there is a lack of experience, especially in frontrunner technologies - and admittedly, I cannot think of Russian aircraft which has especially set the standard for commercial aviation.

On the other hand though, we have to consider that the implementation of composite materials in the aviation application will be done with guidance from the material suppliers and specialist Materials engineers. In the long run, having experienced engineers in these (as all) disciplines will allow a greater confidence level in the designed end-product. It is clear that this would come at a financial cost: this compromise has been highlighted (in big, bright flashing lights) in the paper you have posted.

Again, though, many items are discussed which, in the long run and for secondary or even tertiary reasons, cost the company more - Flight Safety posted an example of this loss shift: eventual customer dissatisfaction and loss, due to Dell's lowered reputation for customer service, following the decision to outsource to India. It is, as with all business, a game (involving risk) - rightly or wrongly. We have to rely on the company adhering to international standards for design and testing whether designed by Russian postgraduates or by aerospace engineering veterans.

The true comparison is easier to make when we know absolutely everything about Airbus' practices, too - there's nothing to say that their relatively (to Boeing, with exclusion of the 787) light-weight designs do not also come at some compromise. The question is whether the compromises each company makes are safely isolated from the ability of the end-product to operate safely to specification.

Andy

PAXboy
20th Aug 2005, 01:13
but are in truth destroying the company. Well, yes that is what happens to old companies.
[list=1]
Companies start young and grow with new ideas.
They attract bright people and become more successful.
They take over competitor companies.
They become world leading.
They get even bigger.
They pay themself very well and everyone expects them to do well for ever.
...!
[/list=1]
Long before they reach the point of overreaching themselves and their star begining to fade, somewhere else in the world, there will already be:- "Companies start young and grow with new ideas." Each big corporation dies in a different way (as do countries and individuals) and this might well be the death of Boeing - or it might not.

Of course, you must put forward your arguments and convictions. You may even have to watch machines fail and people die and be proved right. BUT you will not be able to stop this. Sorry but the die is already cast. In whatever way Boeing will fall away to nothing, that is already in place. The death of a corporation usually has deep roots and I mean that you would have to undo 20 years and that cannot be done. But keep shouting for that is your passion and your life and you must do it for your own sake.