INSIDEVIEW
18th May 2005, 17:42
Good Day Community
As my name says "Insideview" will provide PPRUNE Members with Detailed information about Flight Schools and the methods this Schools use to provide Customer service .
Well Lets start with my First object ...
Phoenix East Aviation in Daytona Beach
Time of Observation ( 01/05 till 04/05 )
First of all a big school , lot of foreign Students .
Aircraft Fleet acceptable and new .
Instructors try the best to work with you as an individual and they know what they do .
Fact is as long as you pay the $ everybody is happy ...... dont come into the situation where u need help from the Flight Training Department.
Talking about this Department ,consisting of two people ,people which never ever had learned how to treat People not to mention how to manage people (thats another Story !!).
I experienced myself how unqualified these two Individuals are .
Instead of solving a problem they try to find the reason in telling students its their own fault why they are now in this situation.
I felt patronized,insulted and disgusted by the way i was treated.
And i thought im the CUSTOMER .....well guess thats the price you have to pay if you choose a bigger school which can "ALLOW themselves" to maybe loose 'one or two Students !!!
I wanna warn everybody here of this Institution !!
As my name says "Insideview" will provide PPRUNE Members with Detailed information about Flight Schools and the methods this Schools use to provide Customer service .
Well Lets start with my First object ...
Phoenix East Aviation in Daytona Beach
Time of Observation ( 01/05 till 04/05 )
First of all a big school , lot of foreign Students .
Aircraft Fleet acceptable and new .
Instructors try the best to work with you as an individual and they know what they do .
Fact is as long as you pay the $ everybody is happy ...... dont come into the situation where u need help from the Flight Training Department.
Talking about this Department ,consisting of two people ,people which never ever had learned how to treat People not to mention how to manage people (thats another Story !!).
I experienced myself how unqualified these two Individuals are .
Instead of solving a problem they try to find the reason in telling students its their own fault why they are now in this situation.
I felt patronized,insulted and disgusted by the way i was treated.
And i thought im the CUSTOMER .....well guess thats the price you have to pay if you choose a bigger school which can "ALLOW themselves" to maybe loose 'one or two Students !!!
I wanna warn everybody here of this Institution !!