media player and iTunes

[McAero]

Whenever I load up either Windows Media Player or iTunes on my Windows XP PC, it just locks and I have to hit the restart "emergency" button on the box. :(

I have Norton anti-virus installed and it has been run several times, also with Spysweeper, but to no avail!

Any ideas as to what could be causing this problem?

Cheers :confused:

[Zlin526]

I'm glad I'm not the only one who finds it bl**dy infuriating! I thought it was just Apple's way of saying that you should be using this on a Mac.....

Any fixes?

[All Ahead Full]

Have you tried making sure the PC is not on-line, and disabling Norton (right click on the Norton Icon next to the clock on the task bar and choose disable) - then launching the programs.

Let me know if that works.