Mac the Knife
10th Mar 2004, 03:53
My HP710C printer decided to forget about yellow the other day so I stuffed in a new colour cartridge. Surprise - still no yellow.
Reinstalled driver and few other fiddles but still no yellow...
Pity 'cos it had worked well until now.
Any last advice before I throw the darn thing in the bin & get another one? Can't be bothered to fiddle around too much.
10th Mar 2004, 04:39
Did the "few other fiddles" include wiping the contacts that connect to the back of the ink cartridge (the ones in the tray)? Preferably with contact cleaner?
Tried a third cartridge? - Murphy's law may be applicable.
prolly won't help, but anyway....
10th Mar 2004, 22:45
Try looking at HP's website for support:
Troubleshooting HP 710C printing problems (http://h20015.www2.hp.com/en/document.jhtml?reg=&plc=&lc=en&cc=us&prodId=dj710c&docName=bpa00224&cat=solve)
Try cleaning the contacts and nozzles as per the instructions and amanoffewwords advice
10th Mar 2004, 22:55
SD, Guess where I got my 'advice' from? ;)
(I was coincidentally browsing their site as a customer of mine has a 'squeaky' laser printer and their advice was more or less replace all the mechanical bits inside i.e. buy a new one.... :rolleyes: )