Thomas Cook
Join Date: Apr 2010
Location: Somewhere up there
Posts: 358
Likes: 0
Received 0 Likes
on
0 Posts
Hi
Can anyone in the know help here please...(armchair speculators can save their fingertips).
We have booked a large party from MAN to one of the Caribbean islands next month. We all wanted to go Premium Economy but we were told it wasn't available ......yet. We are all prepared to pay the extra premium for Premium Economy and effectively we are saying to TC ' We want to give you more money'.
Every time we ask TC about the situation, all we get is 'watch this space' or 'we are waiting for the delivery of another aircraft' and 'keep phoning back'.
Does anyone know if we will get our PE seats or not?
And a general note to TC - parts of the Caribbean are often considered premium destinations so it should not be too much of a surprise that some punters want to fly in PE (at least).
Can anyone in the know help here please...(armchair speculators can save their fingertips).
We have booked a large party from MAN to one of the Caribbean islands next month. We all wanted to go Premium Economy but we were told it wasn't available ......yet. We are all prepared to pay the extra premium for Premium Economy and effectively we are saying to TC ' We want to give you more money'.
Every time we ask TC about the situation, all we get is 'watch this space' or 'we are waiting for the delivery of another aircraft' and 'keep phoning back'.
Does anyone know if we will get our PE seats or not?
And a general note to TC - parts of the Caribbean are often considered premium destinations so it should not be too much of a surprise that some punters want to fly in PE (at least).
Join Date: Jan 2010
Location: Stockport
Age: 56
Posts: 352
Likes: 0
Received 0 Likes
on
0 Posts
Hi
Can anyone in the know help here please...(armchair speculators can save their fingertips).
We have booked a large party from MAN to one of the Caribbean islands next month. We all wanted to go Premium Economy but we were told it wasn't available ......yet. We are all prepared to pay the extra premium for Premium Economy and effectively we are saying to TC ' We want to give you more money'.
Every time we ask TC about the situation, all we get is 'watch this space' or 'we are waiting for the delivery of another aircraft' and 'keep phoning back'.
Does anyone know if we will get our PE seats or not?
And a general note to TC - parts of the Caribbean are often considered premium destinations so it should not be too much of a surprise that some punters want to fly in PE (at least).
Can anyone in the know help here please...(armchair speculators can save their fingertips).
We have booked a large party from MAN to one of the Caribbean islands next month. We all wanted to go Premium Economy but we were told it wasn't available ......yet. We are all prepared to pay the extra premium for Premium Economy and effectively we are saying to TC ' We want to give you more money'.
Every time we ask TC about the situation, all we get is 'watch this space' or 'we are waiting for the delivery of another aircraft' and 'keep phoning back'.
Does anyone know if we will get our PE seats or not?
And a general note to TC - parts of the Caribbean are often considered premium destinations so it should not be too much of a surprise that some punters want to fly in PE (at least).
Join Date: Apr 2010
Location: Somewhere up there
Posts: 358
Likes: 0
Received 0 Likes
on
0 Posts
Thanks for the reply Domy Dom.
Although we have booked through TC themselves, it seems even they don't have a definitive answer. Given that we are traveling next month, it seems as though they have some doubt that this 'new aircraft' will arrive on time (or maybe fitted out on time). I guess by the time you go in the Spring that should be resolved.
In the meantime we are in limbo.
I find it a little odd that we are a group of people able and willing to give TC more money for a better product and they are still struggling to take our money!
Hopefully someone in TC will read this and advise.
Enjoy St Lucia!!
Although we have booked through TC themselves, it seems even they don't have a definitive answer. Given that we are traveling next month, it seems as though they have some doubt that this 'new aircraft' will arrive on time (or maybe fitted out on time). I guess by the time you go in the Spring that should be resolved.
In the meantime we are in limbo.
I find it a little odd that we are a group of people able and willing to give TC more money for a better product and they are still struggling to take our money!
Hopefully someone in TC will read this and advise.Enjoy St Lucia!!
Join Date: Apr 2015
Location: EMA
Posts: 38
Likes: 0
Received 0 Likes
on
0 Posts
At the end of the day I think TC are playing this right, surely you would be more disappointed should you pay the extra to travel in W then only a at the last minute to be told the plane was a single config and you would end up in Y?
Better to under promise and over deliver than to over promise and under deliver?
Better to under promise and over deliver than to over promise and under deliver?
Join Date: Jan 2013
Location: London
Posts: 2,962
Likes: 0
Received 0 Likes
on
0 Posts
All names
can I ask which island in particular you are flying to?
Reason being is that Air Tanker (G-VYGK) are running a lot of the Caribbean flights in November to allow the other A330's a painting up break.
This aircraft does not have the premium cabin so therefore TC are unable to sell a service that doesn't exist on those flights.
can I ask which island in particular you are flying to?
Reason being is that Air Tanker (G-VYGK) are running a lot of the Caribbean flights in November to allow the other A330's a painting up break.
This aircraft does not have the premium cabin so therefore TC are unable to sell a service that doesn't exist on those flights.
Join Date: Aug 2007
Location: u.k.
Posts: 53
Likes: 0
Received 0 Likes
on
0 Posts
Join Date: Jan 2013
Location: London
Posts: 2,962
Likes: 0
Received 0 Likes
on
0 Posts
There were 2 seasons of Manchester-Sanya and 1 short season of East Midlands-Sanya too.
Apparently a deal was recently concluded where a Chinese tour company brought 5% of Thomas Cook, which at the time, was said to help open up a China to Thomas Cook, including the company running flights to China.
Beijing for Beijing-UK tour traffic and Manchester-Sanya were mooted.
Apparently a deal was recently concluded where a Chinese tour company brought 5% of Thomas Cook, which at the time, was said to help open up a China to Thomas Cook, including the company running flights to China.
Beijing for Beijing-UK tour traffic and Manchester-Sanya were mooted.
Join Date: Aug 2006
Location: Warwickshire
Posts: 1,061
Likes: 0
Received 0 Likes
on
0 Posts
Whilst on the subject of TCX long haul ops, does anyone know why they seem to have such an aversion to flying long haul from the Midlands? TOM manage a successful program from BHX and I think they also operate a few flights from EMA, however I think there is still opportunity for TCX, there are no flights from either airport to Cuba, Las Vegas for example. Us Midlander''s like to go exotic too!
Join Date: Mar 2015
Location: UK
Posts: 310
Likes: 0
Received 0 Likes
on
0 Posts
Whilst on the subject of TCX long haul ops, does anyone know why they seem to have such an aversion to flying long haul from the Midlands? TOM manage a successful program from BHX and I think they also operate a few flights from EMA, however I think there is still opportunity for TCX, there are no flights from either airport to Cuba, Las Vegas for example. Us Midlander''s like to go exotic too!
Join Date: Sep 2007
Location: clackmannan,scotland
Age: 33
Posts: 210
Likes: 0
Received 0 Likes
on
0 Posts
ncl and gla
Hi Wsm991 and all,
As far as im aware from glasgow reductions in s/h routes
Kos
And the very popular bodrum route i travel on.this regularly
And caa figures suggest over 2,000 seats sold per month even as they are now the sole charter airline on this route now from june with thomson buying seats.
A number of regular customers have been asking and calling for it to be re instated.
A number of whom I have got to know over the years.
Also bodrum from ncl seat wise will be reduced from 220 down to 180
same at man and lgw but bfs ,ema etc keep 220 on the route.
If anyone knows of any further Gla changes feel free to post.
Alasdair
As far as im aware from glasgow reductions in s/h routes
Kos
And the very popular bodrum route i travel on.this regularly
And caa figures suggest over 2,000 seats sold per month even as they are now the sole charter airline on this route now from june with thomson buying seats.
A number of regular customers have been asking and calling for it to be re instated.
A number of whom I have got to know over the years.
Also bodrum from ncl seat wise will be reduced from 220 down to 180
same at man and lgw but bfs ,ema etc keep 220 on the route.
If anyone knows of any further Gla changes feel free to post.
Alasdair
Join Date: Sep 2007
Location: clackmannan,scotland
Age: 33
Posts: 210
Likes: 0
Received 0 Likes
on
0 Posts
ncl and gla
Hi Liam Ncl and all
Liam i was reading the message as the aircraft type may change at any time
Tcx new route at Gla to costa de almeria S16
Does anyone know when flights to NBE start up again as bookings are beeing taken for winter 15/16 & S16
Regards
Alasdair
Liam i was reading the message as the aircraft type may change at any time
Tcx new route at Gla to costa de almeria S16
Does anyone know when flights to NBE start up again as bookings are beeing taken for winter 15/16 & S16
Regards
Alasdair