PPRuNe Forums - View Single Post - Yet more evidence that CX is mismanaged
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Old 19th May 2017, 21:15
  #17 (permalink)  
cxorcist
 
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So Qatar can turn this product away but CX cannot. I'm fairly certain this says something about CX relative to its competitors, and it isn't good. When will CX learn that it is better to do things right the first time, even if it costs a bit more time and money? We are now, no thanks to the fuel hedges, in such bad financial shape that the airline cannot afford expensive do-overs and further brand damage. If the airline continues to be run with a myopic focus on costs only, then CX will become the next airline industry fatality.
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