Mr M
I understand your point and indeed have experienced plenty of indifferent service on BA on all routes from LGW to Bordeaux down the back to F London to Jo burg. But I did think the mixed fleet people had either not grown up under the occasionally poisonous attitudes of very long term staff. I just think it is a shame in this country where we always blame the staff who strike or their unions but never hold the management to account for failing to manage a peaceful and productive environment.
These people are badly paid, are seen as an enemy by upper management who spend their day trying to reduce their roles and wages and are regularly told they are worthless and that they could and should be replaced. So, how are some of them going to think when they come to work