Jack Ranga:
The consultants will find exactly what they are paid to find. They won't get the next gig if they 'find' anything that reflects badly on whomever brought them in.
Quite often consultants are brought in to provide the reasons to fire people that senior management have already targetted. That way the boss doesn't get blood on his hands.
Having been on both sides of this game - as a Consultant and later as part of a management group being scrutinised by consultants, I can make one observation with 100% accuracy:
No useful work will be done by Qantas managers from now, until the last consultant leaves the building and the axe has dropped.