From 17 June 2013, the terms and conditions for accessing the email that comes with your BT Broadband (BT Yahoo! Mail) will change.
All BT Broadband customers have a BT Yahoo! Mail address (usually ending in @btinternet.com or @btopenworld.com), but not everyone wants to use it. So we've decided to close email accounts that haven't been used for more than 150 days. To do this, we need to change our terms.
After 17 June 2013 we will begin to close email accounts that haven’t been used for more than 150 days. This will delete the email address and all the contents of the mailbox.
Don't worry, your email account will keep working as long as:
•you continue to log in and use it from bt.yahoo.com, or
•you continue to log in and use it from your computer email software (such as Microsoft Outlook or Mozilla Thunderbird), or your mobile email software, or
•you have Auto Forward set up.
If you haven’t used your email account since 18 Jan 2013, or if you’re not sure when you last logged in – and still want to keep it – just log in before 17 June and at least once every 150 days after. If you can’t remember your log-in details, you’ll need to reset them online:
bt link