Some BA staff, and some ex-BA staff appear to live in a Fantasy Land.
All the good work that enthusiastic crew do to improve BA's image is easily undone by the "entitlement" culture that some folk in and ex- BA have.
Why on Earth should BA treat their staff any better than they treat their customers?
BA told its longstanding Gold card customers that if they met a particular qualification, they could be Silver card holders for life. I, and many others, met this requirement.
As soon as BA realised that this marketing ploy was going to cost them they reneged on their promise.
So if BA treat their customers in this way, they will treat their staff in the same way. No surprise there, then. And Exspeedbird will be along soon to put the BA pensionners pov.