PJ2, thanx. No doubt corporate culture heavily influences individual attitudes.
It's not possible to change someone's temperament but it's surely possible to change the attitude. That's the main task of those creating corporate culture/ ideology. Creating a corporate culture/ideology where an individual identifies him/herself as part of the group sharing common values and pursuing same goals creates probably the strongest profit generator: motivation. For us the ultimate goal is safety so it's all about the safety culture. Somewhat easier achievable in a homogeneous, in terms of values, culture, language etc, environment with a raised and "tuned" generation of the same "breed", if you will, and far more difficult in a heterogeneous one with different cultures, values, languages, backgrounds, experiences etc. With the commercial pressure on top priorities might shift towards profitability reducing the margins, creating tense and unhealthy working conditions. Then there's punitive and non punitive culture, heavily influencing the safety culture as well. It ranges from flying FOQA instead of an airplane and not giving a damn bout SOP coz no actions will be taken apart from a little chit chat or email. SOPs are not flawless and not a panacea but a valid guideline. However a professional attitude towards SOPs should be complied with unless deviation is required due to situation and safety isn't compromised. A professional will use proper channels to contribute towards more efficiency but will lead by an example of a disciplined approach towards SOPs. It's probably the most difficult task to establish a safety culture which advocates for the right attitudes, promotes professionalism, encourages individualism, creates intolerance towards violations and develops consciousness for consequences.
