Broadband?
Daughter's BT Home Hub Broadband download speed is 'up to 0.13 Mbps'.
It hasn't always been as slow as this, and it seems to be associated with a crackling telephone line.
Ping is 83ms and upload speed - 0.38 Mbps.
Openreach have been installing new lines for a newly-built housing development of 48 houses just along the road. Do you think that there might be a connection?
I've tried connecting the router to the back of the NTE5 master socket, but without conclusive results (ie there was no immediate jump to a reasonable speed such as 2 Mbps and son-in-law wasn't that cooperative as it meant disconnecting the house phones - on extensions - these were installed by an electrician when their house was renovated 2½ years ago).
Any recommendations?
I've heard that BT will charge 'heavily' if they consider the fault to be within the subscriber's wiring.
I've suggested finding a freelance ex BT engineer to check out the house-wiring before formally approaching BT, or tackling the Openreach workers when they are working in the street installing the new cabinets.
Last edited by G-CPTN; 23rd Dec 2012 at 22:36.