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Old 11th Dec 2012, 12:49
  #78 (permalink)  
EDMJ
 
Join Date: Nov 2007
Location: Munich, Germany
Posts: 252
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Bluecode is spot-on, as seen from a PPL-SLF perspective.

I have no reason to think that this airline is unsafe in general, and from that point of view would fly with them anytime.

They do come across as an operation which does not treat a customer with much respect. Maybe they're not like that, and maybe I should try them out.

However, the media echo they generate - and partially seem responsible for themselves (toilet fees, standing room only, no seat belts etc.) - is such that I just don't want to. I'll pay what it costs to fly with other airlines, take the car or even stay at home. I'm a customer and want to be treated respectfully as such.

Time to rethink the PR strategy?
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