A Very Good Sandiland Question
"Which is why instead of dramatically going for both the customers and the unions in one grandstanding hit, why didn’t Alan Joyce announce that unless the intolerable provocation of protected industrial action was ended forthwith by Fair Work Australia, he would indeed, have no option but to lock out both the customers and workers early the following week in order bring matters to a head, as Qantas was entitled to do, in law, but without causing so much misery to everyone.
Joyce would have achieved precisely what he achieved with the grounding, without costing the company anything like the same amount of money, without ruining the travel arrangements of 70,000 passengers, and without inflicting the longer term damage to the reputation and brand of Qantas which he says was miraculously totally 100% reversed and even further improved by the end of last November."
Last edited by fishers.ghost; 6th November 2012 at 22:10.