Its not that the staff have a problem i think the place causes the problem.
The whole airport area seems to be a conglomoration of add ons and plug ins, that at the time were probably very much needed but as we all know there is a time when you cant add any extras, its then you either say we are what we are or start again.
Yes I live within a mile or two of SEN and I have been a keen advocate, but it wont get bigger, it wont compete for heavy jets, it cant because it is what it is, a bright new local airport for the south east.
Luton should care that it may lose short haul to them, the flying public will learn that the airports feel and focus is as much part of the flight as being in the air, and lets face it we spend as long in the terminal as we do in the air in a lot of cases.