UA
Sorry worcsbert I have to disagree as far as BHX goes. I have heard straight from the horses mouth from a senior SVS manager that Menzies undercut them in cost by a substantial % to handle UA and thats what made the decision to move. I should imagine with both BFS and BHX being seen as 'thin' routes in the eyes of UA that every effort is being made by them to cut the cost base of these services. The other UK airport to have a change of handling for UA was?
I also hear (from a different source) that BE have terminated their contract early with Menzies at BHX over a series of disputes over reliability and handling issues, I wonder if UA know that?
It's such a pity that service standards, just like in most other industry sectors in this country come a poor second to the bottom line. You pay peanuts......
I would like to add that I have no affinity with either organisation just pointing out the facts as I have heard them.