Well 2007 to 2012 = 5 years. So what sort of a manager does that make RL, if he has spent 5ish years not knowing what is going on? I suspect it is that he couldn't care less, so long as the money rolls in.
His (senior) partner Mr Huxford has apparently been doing the rounds and by all accounts met with a tumbleweed-blowing silence from the crews in the ABZ crew room when he went in to say hello.
Debbie Smith has gone to a well-known Yorkshire airline. Good luck to her.