Typical Perth, Typical Australia
Just like majority of the operators within the Perth Airport. Reactive and light years behind with everything from customer service, Technology( in Aviation in Aus), Infrastructure the list keeps going.
I tell ya the first operator of whatever to become an "Innovative" player in whatever their field will reap all the glory.
We are hardly likely to see this as everything in Aus comes down to costs, budgets and greed..
Give Perth 10 years and will prob be just like Sydney.. Roads will turn to sh!t, Airport will finally install a CATII/III and property parts will still be ridiculous overpriced. By then we will be onto some other problems.. Hopefully we will have a Government that could organise a root in brothel with a wad full of $50's..
one can only dream
But aside from these flaws still plenty to love about Perth and Aus..