Good to know they're quick to respond to both complaints and compliments then
Do airlines have systems in place for staff who get compliments sent in about them? At a previous employer of mine (big UK tourist attraction) you got shopping vouchers if you had a special form filled in about you, either by guests or colleagues.
And, like average-punter, I still remember, a good 6 months on, everything about that flight.
12th October 2011, 14.25 MAN-PFO service, think the flight number was EZY 1973.
So, if any of the crew are members here, thank you
I've gone on to fly in small 4 seaters and make a film about GA flying, and although I'm not totally over my fears with flying, I'm getting there.