KLM Flying Blue
can anyone tell me how to contact the CEO of KLM please, preferably by E-mail as I'm far from normal mail accessm? I'm having a problem getting my Silver level reinstated and all I can get through normal channels are rather patronising replies from people who can't make any kind of decision and won't put you through to someone who can.
Does anyone remember when KLM ran their Flying Blue themselves, wasn't there a time when if you had held a level for a certain amount of time you retained it regardless? Or am I thinking amount something else?
Would I be correct in thinking that Flying Blue is run by Air France these days and not KLM?
I'm a full fare paying passenger, would BA give me reasonable level to get my custom?