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Old 20th February 2012 | 17:51
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spicejetter
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Joined: Aug 2008
Posts: 468
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From: London
Group Witholding Deposit

Just looking for a bit of advice. To cut a long story short I was a member of a no equity group which was based at a local airstrip. However the aircraft was withdrawn several months ago and we were promised a return of our £450 joining deposit.

I enquired as to what the arrangement was in terms of the refund. I was told that I had a £210 outstanding balance which must be paid before the joining deposit could be refunded and that they could not deduct this £210 from my joining deposit. I thought this sounded dodgy but the company has a good reputation.

I paid this over five weeks ago. I have emailed several times and have been told I will be refunded 'ASAP' however I'm still waiting. I have emailed several times now and used their online contact form all of which were ignored. I have also called several times only to be told that nobody from the correct department is available. And to think I'd rather contact then by email do I have a record of what's said.

I keep checking my bank account but no money has been refunded and I have not received any post relating to the refund.*

Then ten days ago I threatened legal action and again was promised my refund by 16/02/2012. Unsurprisingly the money has not appeared.*

What would you guys suggest I can do? Just write off the money (which I can't afford) or fight for it?
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