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Old 7th February 2012 | 23:10
  #21 (permalink)  
Skipness One Echo
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Joined: Aug 2002
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From: London (Babylon-on-Thames)
The BA department handling these matters is open between 0900-1700 daily, Monday to Friday.
They fly 24/7, things go wrong 24/7, they used to have this service 24/7. It's not impossible in a global business to have proper coverage.
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