This is very very sad news to me. Neil had some great advice/ mentoring when I went through the CX selection process.
I was always amazed how positive, helpful and fundamentally happy Neil was despite being surrounded by the very negative Australian Industry.
How very unfair that top blokes like Neil get taken early , when the "Glass ego's" of the Australian Industry continue to spread their negativity to a ripe old age.
RIP in peace Neil, there should be alot more like you.