Travelling to Cairo with BA, we checked in online and went to bagdrop. The moron working the desk typed in the correct seat numbers, but transposed the flight numbers, and send the bags off to New York under a different name. I noticed the wrong baggage ticket and pointed it out to BA customer service, 3 hours before we even took off; they assured us it would all be sorted out.
Was it? What do you think...the bags finally turned up in Cairo the same day we were leaving, having been assured by BA every day since that they would arrive "the next day". The incompetence of BA customer service knows no limits, sadly, and I always avoid them now if I can.