Have to say that I flew with them to SFO from Vegas Sep 2000 and they were not the best I had seen!
The flight attendants were kids really, and openly chewing gum with there mouths open which was lovely!! Seat pitch was awful and the sort of service only us Brits normally put up with, let alone the Americans!
Can't say I am overly surprised, but oddly enough the aircraft was full. The ticket was about £90 one way each which is bloody expensive for us used to Buzz/EasyJet etc.