Hi Tinker,
I had the ntl Broadband 128k connection installed over a month ago and up to now things are running great!!!
It beats the hell outta dialling up every two hours, which I found a total pain..... and could never go back to now!!!
When I called to ask about installation I was told they had an offer on and were installing free of charge for a limited period, I'm not sure just how long it lasts, maybe you should enquire?
I had several problems with the ntlworld dial up and the service when they first brought that out was abysmal too. They seem to be getting their act together these days.... and their 'customer care' seems to be altogether better than it was!!!
I'd definitely recommend it!
Brite