Hi there something very similar happened to me a few years ago with a certain Icelandic operator. In order to do a conversion course rather than a whole ab-initio, my initial training certificate was required. I was never given one from the previous airline. It was in fact kept at head office on file. Hr of Icelandic airline wrote to other airline for confirmation of initial training, and once received all was ok. Best of luck for your friend.
If air 2000 was her first or 'initial' employer, it might be best if she contacted them first. Fingers crossed they still have her details on file.
Last edited by b747 flightboy; 5th February 2011 at 22:24.
Reason: a little re read