With all of these posts, and previous threads about EZY, we will not know an answer for another five years.
EZY are a very young company and they have to learn. They will have learnt by having their pax sit-in at Nice and they will have learnt from the ghastly publicity of cancelling 10 flights.
IF this was due to their being too busy with the integration of GO, then they will have the chance to prove themselves.
IF they have cut matters too close to the bone, then they will be found out.
Little companies have growing pains, these are a few of them. If, in five years time, they are no longer making these mistakes, they will be a big company and be grown up. If not, they will be a minor player, or out of business.
I have had mostly good service from EZY but occasionally bad. You pays your money ...
I do not deny the enormous frustration of these events to all, pax, crew and would be employees but every company makes these mistakes. The difference now to even five years ago is this - PPRuNe and the wide spread use of e-mail. People can pass on these stories faster than was previously possible and to a, potentially, unlimited audience. Remarkably, that audience may include the very people about whom they are complaining! EZY is, in part, a child of the internet and it should bear in mind the downside of it too.
If they have any sense, they will be reading and logging all of these forums every day. It has to be the finest source of management research imaginable. And it's free!!