Some Facts
It is oh so easy to demonize the Cabin Crew/Union. However those with some emotional intelligence would understand the real issues, so far unreported in the media.
(a) The levels of pay of BA CC are way off. CSD`s earn £50,000+ but they deserve every penny . (Pursers are on about £36000)
(b) CSD`s and Pursers ARE management. They dont need managing very much at all.
(c) Managers in Waterside hate the fact that they have no control over the crew when they are down route. They also have no background as crew themselves. Most are graduates who would not know a Boeing from an Airbus. Also, most managers have no interest in the welfare of the crew, only their route to promotion. Its a culture of self interest.
(d) During my 22 years as Flight Crew, I was proud of the CC, the way they carried out their roles, their dedication, professionalism and ability to deliver customer service at the highest level.
Do not make the classic error of comparing BA with the low cost Airlines. If you want to keep a top class national carrier, then dont upset the staff by confronting them all the time. Put yourself in the shoes of BA CC. Every time they go to work, I can guarantee some Manager will make their life difficult. Just like a bully.
If you faced evacuation on a flight, who would you entrust to get you out safely. BA CC or Low Cost Airline.
Pay peanuts, you get monkeys