wanttoflyhigh
You only need to bring your updated CV. They will give you two forms to fill out (the one about your tatoos and the other one you just fill out your info for visa purposes) Very easy.... Then they will ask you situational questions about your present job.
When have you provided excellent customer service?
When have you had an altercation with a colleaugue? How did you resolve this?
When have you resolved a problem with a customer?
When have you gone out of your way for a customer?
That's pretty much it...... Good Luck...
I am still waiting to hear... They said I would find out between oct 20th-25th and two friends that had the 2nd final interviews on the same day as me got the call today and yesterday...
Hope I hear soon!!