Oh, and as a minor aside, a little humility might not go amiss either. You're not the only reason passengers come back to BA time and time again. There's a collective of hard working staff from the offices, to the hangars, the terminals and on to the aeroplane who all do their part to promote brand BA and do a bloody fine job. You're a vital cog in the machine. You are not, however, the whole machine. You demean your ground based colleagues with such a comment.
Come on, debate not rhetoric. Tell us where the facts are. Breakdown BASSA's cost saving proposal for us. Tell us why you feel unfairly treated. What are you prepared to do in real terms for BA?
MrB