SP - you're posts are starting to sound as erratic as the behaviour you think Willie Walsh is displaying!!! Anyway who are these nobodys in your linked page? I've never heard of any of them! Not exactly captains of industry are they? I'm sure WW will be devastated that the head of Pimlico Plumbers has had a pop at him. You're really
plumbing the depths now!
JP - no I don't work in BA marketing!! But I have had plenty of exposure to the popular myths regarding BAs performance at LHR and so tend to have the facts readily to mind! I recognise that if you're flying from Dublin then a transfer at T5 isn't going to be efficient for you and the whole T1-T4 transfer situation was never great for anyone, I know that from personal experience. All I can say is that it's a lot better now than it used to be and if you happen to be going through T5 for whatever reason you might be pleasantly surprised. You can even take the HEX free of charge between T1 and T5 if you don't fancy waiting for a bus!
(PS It's probably of little consequence so far down the road but the lack of catering was a Gate Gourmet dispute, not a BA one. Unfortunately any airline could be affected in the same way if a key supplier suddenly stops working.)