ZB at BHX. Its almost a common story now for swissport. A ZB flight landed ushered itself onto stand, waiting 20 mins for one set of steps and another 40 yes four zero for a Pax svs person to come and open a door to walk the pax in. 60 mins after arrival for 2 memebers of staff two chocs and some steps.
So yes you get what you pay for indeed
