BA's Cabin Crew and Pilots and ground staff are up there with the best and contrary to what i read on these forums actually get on very well.There not all perfect but overall they give an excellent service in what is (currently) a premier full service airline.
WWs decision to offer severance to all his management was a clear indication that he has no confidence in his management team and in turn this is being fed down to the lower ranks.
Tough decisions have to be made in this climate but one does have to question his (and his Chairmans) man management skills and the way they go about their business.
Time for a change at the top ?