I had my interview last week. I was in around 15 minutes. However, if I get offered the job, I'm not going to take it as it's only £5.80 per hour, no shift allowance etc that you used to get a few years ago. I wouldn't be able to manage on the wage. To make it match my current wage, I would have to work 15 hours overtime per week, and that's if any overtime is offered. If you were given a shift allowance, I would take it (if it was offered to me) but not now. You get asked about giving excellent customer service, receiving bad customer service, what you think the role entails, why you want to work for Servisair etc. Good luck!