BA
this is my first post and doesnt really add anything to your arguments, but i'd just like to say i was booked on Zoom gla/yvr on 28 aug, that went pear shaped and i eventually managed to re-book with BA. gla/lhr/sea on 30 aug, although i didnt like t5{shopping mall imho} the service was exceptional. onwards and upwards for BA.{AND I WORK FOR A COMPETITOR}.