Dispatches
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has a long history of very competent and hard hitting exposures.
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And an equally long history of court action against its 'whistle blowing' tactics and filming antics.
Sadly, if you dig deep enough, at
any company you will find cockroaches. BA is no different. The baggage shambles at T5 was a BAA debacle caused by software that hadn't been configured correctly, BA Management exacerbated the situation by arrogantly claiming that everything would work 110% from day one despite warnings from the work force. But then that doesn't make good gutter headlines does it.