I need Pilots Opinions Please!
Hi Everyone, I know this probably needs to be moved to another forum, but this is the only place I can think of on here where I will get a Pilots direct opinion, I hope you guys and gals can help me out!
Without going into too much detail about an event I had recently, at what point as a Commander of an Aircraft would a pasenger have to cross to make the decision to Divert to an close airport?
The short version of the story is a passenger made an unprovoked attack (Very physical, pax were slightly injured) on 3 pax. It took 2 large male Cabin Crew and one other large pax to remove violent pax and subdue him. Commander was informed of the event at 75min before destination airport. It took him nearly 40min to make a decision, by which point, time made the decision as the original destination was closest.
All Cabin Crew onboard were visibly shaken and commander was again informed 3 times that we were not happy to continue and wanted to get down... we were very lucky that pax did not have anymore outbursts.
My question is, what needs to happen onboard in this kind of situation for you as a Commander to make the decision to divert and offload violent pax asap?
Looking forward to your replies!